STANDARD TERMS AND CONDITIONS

These Standard Terms and Conditions (“Terms”) govern all branding, marketing, and consulting services provided by Your Beauty Xpert LLC, DBA Your Branding Xpert, its subsidiaries and affiliates (“Your Branding Xpert” or “Agency”) to the client identified in the applicable statement of work, proposal, or invoice (“Client”). By engaging Agency’s services, Client agrees to these Terms, unless otherwise agreed in a signed written agreement.

1. Non-Discrimination

Your Branding Xpert does not accept projects that discriminate on the basis of race, ethnicity, gender, age, religion, disability, or sexual orientation. Client affirms that no content or material provided will be discriminatory in nature.

2. Coaching and Consulting Services

For coaching, consulting, or strategy services, Client acknowledges that results will vary based on personal effort, implementation, market conditions, and other factors beyond the Agency’s control. Your Branding Xpert makes no guarantees of specific outcomes, earnings, or results.

Coaching and consulting are designed to educate, guide, and advise; implementation and success are solely the Client’s responsibility. All coaching and consulting fees are non-refundable, regardless of Client participation, satisfaction, or perceived results.

Cancellations: If Client wishes to cancel coaching or consulting services, a thirty (30) day written notice is required. Deposits and any payments made are non-refundable and non-transferable. Any remaining sessions scheduled within that notice period may still be delivered at Agency’s discretion.

By enrolling in or paying for such services, Client acknowledges and agrees that outcomes are not guaranteed, that all results are unique to the individual, and that no refunds or chargebacks will be issued once services have commenced.

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3. Content Days, Creative Projects & Marketing Deliverables

3A. Fees, Invoices & Payment

A non-refundable deposit of fifty percent (50%) of the project fee is required before any creative work or content production begins. The remaining fifty percent (50%) is due prior to the final delivery of assets.

Payment is due within 3 business days of invoice receipt. Late balances will accrue interest at the maximum rate permitted by law.

Client is responsible for all applicable taxes, collection fees, attorney’s fees, and court costs arising from late or non-payment.

Makeup and studio access are included if required for the project scope. Additional services beyond the agreed scope may incur added costs.

Onboarding typically takes 5–7 business days once all requested materials are received. Content rollout begins 7–14 business days after onboarding and approval of strategy, with full delivery within 6–8 weeks unless otherwise agreed in writing.

No final work product will be released until payment is made in full.

3B. Scheduling & Approvals

All content and scheduling is subject to Agency approval and applicable law.

Client must provide required content, assets, or approvals in a timely manner. Delays in Client response automatically extend project deadlines without penalty to Agency.

Agency is not responsible for errors, delays, or performance issues caused by incomplete or late materials from Client.

3C. Scope of Work & Revisions

Services will be delivered as outlined in the statement of work or invoice.

Unless otherwise stated, projects include up to two (2) rounds of revisions. Additional revisions, changes, or requests outside of agreed scope will be billed at Agency’s current hourly rate.

Changes requested after approval of final deliverables will be treated as new projects.

4. Ownership & Intellectual Property

All rights, title, and interest in deliverables created by Agency remain Agency property until Client has paid in full.
Upon full payment, ownership of the final approved deliverables transfers to Client, except that Agency retains the right to:

Display work in its portfolio, case studies, and marketing materials.
Retain ownership of all preliminary concepts, drafts, rejected work, processes, and methodologies.
* Client warrants that all materials provided to Agency are properly licensed and do not infringe on third-party rights. Client indemnifies Agency from any claims arising from use of such materials.

5. Confidentiality

Both parties agree to keep confidential all proprietary or sensitive business, financial, and personal information shared during the project, except as required by law or with prior written consent.

6. Non-Solicitation

Client agrees not to directly solicit for employment or contract any of Agency’s employees, contractors, or consultants involved in the project for a period of twelve (12) months following completion of services.

7. Termination

Agency may terminate this Agreement immediately if Client breaches any provision.
Client may terminate upon thirty (30) days’ written notice, but remains responsible for payment of all work performed and expenses incurred up to the effective date of termination. Deposits are non-refundable.
* Termination does not relieve Client of obligations to pay outstanding invoices.

8. Indemnification

Client agrees to indemnify and hold harmless Agency, its officers, employees, and contractors from any claims, damages, or expenses arising out of materials supplied by Client or any breach of this Agreement.

9. Disclaimer of Warranties & Limitation of Liability

Agency provides services “as is” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose.

In no event will Agency be liable for indirect, incidental, consequential, or special damages.
Agency’s maximum liability shall not exceed the total fees paid by Client for the specific services giving rise to the claim.

10. Force Majeure

Neither party is liable for delays or failures caused by circumstances beyond reasonable control, including but not limited to natural disasters, government actions, pandemics, power/internet outages, labor disputes, or acts of God.

11. Dispute Resolution & Governing Law

Before pursuing litigation, parties agree to attempt to resolve disputes through good-faith negotiation or mediation.
This Agreement shall be governed by the laws of the State of Florida, with exclusive jurisdiction and venue in the courts of Orange County, Florida.

12. Entire Agreement

These Terms, together with the applicable statement of work, proposal, or invoice, constitute the entire agreement between Client and Agency. No amendment is valid unless in writing and signed by both parties.

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